Effective Date: 7th August, 2025

At Prime Miles, your privacy is important to us. This policy explains how we collect, use, and protect your information when you use our website or contact us for booking a cab.

1. Information We Collect

When you:

• Fill out a contact form

• Use the “Book Now” button (which redirects to WhatsApp)

• Call or message us directly

We may collect:

• Your name

• Contact number

• Pickup and drop location

• Date and time of travel

2. How We Use Your Information

We use your details only to process your cab booking request. Based on your location and timing, we may assign your ride to:

• Our in-house Prime Miles taxi

• A trusted third-party partner/taxi operator

We do not sell or misuse your personal information.

3. Third-Party Sharing

Your booking details may be shared with a reliable taxi partner for the sole purpose of fulfilling your ride. These partners are vetted for quality and professionalism.

4. Communication

By submitting a form or clicking “Book Now”, you consent to receive messages or calls related to your booking.

5. Data Protection

We take reasonable steps to protect your personal information. However, please note that no method of transmission over the internet or WhatsApp is 100% secure.

6. Contact

If you have any privacy-related concerns, feel free to contact us directly via phone, WhatsApp, or our contact form.